Privacy Policy

Effective Date: 30-March-2026

1. Introduction

This Privacy Policy describes how RSK and Sons (“Company”, “we”, “our”, “us”) collects, uses, and protects information when providing WhatsApp-based communication services through the WhatsApp Business Platform by Meta.

By interacting with us via WhatsApp, you agree to the terms of this Privacy Policy.

2. Purpose of Service

We use WhatsApp communication to send utility and service-related messages, including:

• Order or service updates

• Transactional notifications

• Customer support responses

We do not use WhatsApp for unsolicited marketing without user consent.

3. Information We Process

We may process the following information:

• Phone number

• Message content (only for communication purposes)

• Basic interaction details

We do not sell, rent, or misuse customer data.

4. How We Use Information

We use the information solely to:

• Communicate with customers

• Provide requested services

• Send important service updates

We do not use data for:

• Profiling

• Unauthorized marketing

• Selling to third parties

5. Third-Party Services

We may use trusted third-party service providers to support our operations, including:

• WhatsApp Business Platform (provided by Meta) for message delivery

• Technical systems for secure integration and transmission

These providers process data only on our behalf and under our instructions.

6. Data Storage and Retention

• We do not store personal data beyond what is necessary

• Data is processed only for communication purposes

• Any required storage is securely managed within our systems

7. Data Sharing

We do not share personal data except:

• As required for message delivery (e.g., Meta)

• If required by law or legal authorities

8. Data Security

We take reasonable security measures to protect user data from unauthorized access, loss, or misuse.

9. User Rights

Users have the right to:

• Request access to their data

• Request correction or deletion

• Opt out of WhatsApp communication at any time

10. Data Controller

RSK and Sons is the data controller responsible for handling personal data processed through this service.

11. Contact Information

For any questions or concerns regarding this Privacy Policy, contact us:

RSK and Sons
Email: rsksons@gmail.com
Website: https://rsksons.in

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Compliance

We comply with applicable data protection laws and Meta’s WhatsApp Business policies.